Enfocus BoardingPass allows customer-facing staff to instantly validate PDF files for print without the need to wait for PrePress to check and report on their suitability.
Simple integration with an email client, BoardingPass identifies errors that require a file to be resubmitted, and automatically drafts an email reply, with consistently clear messaging.
Customer service agents gain the power to provide quick and understandable job feedback allowing them to better serve their clients more efficiently.
Boarding Pass - Feedback in a minute
A standalone application that views PDFs
Views PDF the way they will look on press
Assures consistent PDF viewing independent of operating system or hardware
Views color separations
standalone application to check PDFs
Finds "showstopping" issues that require a customer do-over
missing fonts
no bleed
low-resolution images
trim size
non-permitted colors
Gives customer service the ability to identify PDF problems without waiting for prepress
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What are showstoppers?
A showstopper is an issue that would cause the customer to have to resubmit the job file.
Showstoppers are typically in the following categories:
Image resolution
Several things can lead to a customer using an image with an insufficient resolution. Low-resolution images must be replaced or approved to print as-is.
Screengrabs and internet images do not meet print production standards.
Small images stretched to large dimensions become poor reproductions
Mistakenly using a placement only image in the production file will need to be replaced with the high-resolution image
Document information
The biggest issues that printers and their customers have to overcome are checked by BoardingPass.
A job file can printable, but not match the job ticket specifications. The best place to catch this scenario is before it ever gets to prepress.
Use presets to simplify checking:
Different job types
Correct number of pages
Expected color separations
Font problems
Missing fonts have historically frustrated printers. Fonts that are not embedded will print incorrectly or not at all. The best practice is to get them embedded rather than asking for fonts later.
Flag missing fonts at on-boarding
Prevents the need for font substitution by prepress or a RIP
Ensures text will appear as expected and without reflow
Insufficient bleed
Incorrect bleed in a file doesn't stop it from being printed, but it is needed for a clean trim appearance and ultimately, a happy customer.
Check bleed amount with production standards
Prevents file manipulation to create "fake" bleed in the file
Ensures accurate reproduction at trim edges
Offers bleed check support for books, magazines, and brochures.
Trim size
Aside from RIP related issues, an incorrect trim size in the PDF needs to be flagged as early as possible. BoardingPass lets you check for that.
Verify the trim size in the file versus the job ticket
Inconsistent trim sizes from page to page within the PDF
Page orientation consistency
Color spaces
BoardingPass supports color space checks.
If a document contains non-permitted color spaces, BoardingPass lists them as errors.
Integrated into email
Drag and drop attachments from email
Compare emailed instructions to BoardingPass checks in one interface
Automatically drafts a reply in clear terminology
Edit reply or add comments before sending to customer
Files that pass checks can be forwarded to prepress
Automatically download files from WeTransfer
Replies drafted automatically
BoardingPass helps to streamline your communication process by creating an email draft for you.
File errors are outlined and organized
Plain language replies, ready to send
Edit drafts, if needed, before sending
Promotes consistent messaging to customers
Send jobs to Prepress
When a file passes the tests for showstoppers, it's ready for prepress. BoardingPass gives you the option to forward the email and BoardingPass notes.
Forward to prepress with one click
Include BoardingPass notes
Keeps the email conversation simplified
Add any additional information before sending
Boarding Pass System Requirements
Supported only on the OS versions listed in the chart below.
StatusCheck only supports the stated versions of Acrobat released before or during the year of its release
as mentioned in the table.
Enfocus does not support Dark Mode on any supported OS nor Sidecar on any supported version of macOS.
